SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of xquizid.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of xquizid.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An excellent guide! The comparison between smart rings and watches for sleep tracking was detailed and enlightening.
Informative
I was on the fence about whether to invest in a smart ring or watch for my sleep tracking needs, but this guide cleared up all my doubts. The comparison is detailed, unbiased and easy to understand. It dives deep into how each device performs in terms of providing quality sleep data which helped me make an informed decision.
i loved how they compared wearable tech without bias. very informative!
This guide is a lifesaver, it helped me understand the pros and cons of both devices in terms of sleep data.
😍😍😍😍
The depth this guide went into about sleep data from these wearables...wow!
A comprehensive breakdown on smart ring vs watch for sleep monitoring, I'm impressed.
A truly comprehensive guide! The way it breaks down the pros and cons of both devices when it comes to monitoring your nightly rest is impressive. No stone left unturned – from explaining what kind of sleep data you can expect, to how comfortable each wearable might be during slumber hours. This article has been instrumental in helping me decide between a smart ring or watch.
no more confusion now. i know which one tracks my sleep better thanks to this great guide.
recommend
Thumbs up to whoever wrote this amazing piece on wearable tech comparison! My decision-making process just got easier.
it's rare to find such an unbiased review comparing two popular pieces of tech. kudos!
clear
This guide is a goldmine of information for anyone in the market for sleep tracking tech. It does an excellent job comparing smart rings and watches, highlighting their differences and similarities. I particularly appreciated the depth it went into regarding sleep data - it's clear that a lot of research went into this piece.
I appreciate the effort put into explaining each device's capabilities in tracking our nightly slumber. A must-read!
I've learned so much from reading this article - it has really helped clear things up for me!No more second guessing when choosing between a smart ring or watch 😊
So helpful !
The clarity provided by this guide regarding the differences between these two types of wearables is commendable.